365jili Privacy Policy

365jili is an online gaming platform accessible at https://365jili.club, offering casino games, slots, bingo, jackpot games, and related services to eligible players in the Philippines. For the purposes of this Privacy Policy, 365jili acts as the Personal Information Controller (as defined under Republic Act No. 10173, the Data Privacy Act of 2012) in respect of all personal data collected through the platform.

This Privacy Policy applies to all personal data collected from individuals who visit, register on, or otherwise interact with the 365jili platform, including through our website, mobile interface, customer support channels, and any other touchpoints associated with the 365jili brand.

By accessing the 365jili platform or creating a registered account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.

365jili collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party service providers where necessary. The categories of personal data we collect include:

Information You Provide Directly

• Identity Data: Full legal name, date of birth, nationality, and government-issued ID details (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys ID).
• Contact Data: Email address, mobile number, and residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati).
• Account Credentials: Username and encrypted password. We never store your password in plain text.
• Financial Data: Payment method details including GCash account numbers, Maya (PayMaya) account details, BPI, BDO, or Metrobank account references, and transaction history on the platform.
• Verification Documents: Copies of government-issued IDs and proof of address submitted during KYC (Know Your Customer) verification.
• Communications: Records of your interactions with our customer support team, including live chat transcripts, emails, and feedback submissions.

Information Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, deposit and withdrawal activity, and betting history.
• Location Data: General geographic location derived from your IP address, used to verify that you are accessing the platform from an eligible jurisdiction within the Philippines.
• Cookie Data: Data collected through cookies and similar tracking technologies as described in Section 6 of this policy.

Summary of Data Categories

365jili uses the personal data we collect for the following specific purposes. We will not use your data for any purpose that is incompatible with those listed below without first obtaining your explicit consent:

• Account Registration & Management: To create and maintain your 365jili account, verify your identity, and manage your account settings and preferences.
• Age Verification: To confirm that you are at least 21 years of age, as required by PAGCOR regulations and Philippine gaming law. This is a mandatory processing activity that cannot be opted out of.
• Payment Processing: To process deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other supported Philippine payment channels, and to maintain accurate transaction records.
• Regulatory Compliance: To comply with our obligations under PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws and regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our live chat, email, and other support channels.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion, deposit limits, and other responsible gaming tools.
• Platform Improvement: To analyze usage patterns, conduct internal research, and improve the functionality, performance, and user experience of the 365jili platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time.
• Legal Proceedings: To establish, exercise, or defend legal claims in the event of a dispute involving your account or activity on the platform.

Under the Data Privacy Act of 2012 (RA 10173), 365jili processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 365jili — specifically, to operate your account, process transactions, and deliver the gaming services you have registered to use.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing conditions, AMLA reporting obligations, and tax regulations.
• Legitimate Interests: Processing is necessary for 365jili's legitimate interests in preventing fraud, ensuring platform security, and improving our services — provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: For marketing communications and certain non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

365jili does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: GCash, Maya, BPI, BDO, Metrobank, and other Philippine payment service providers, solely to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory requirements.
• Game Software Providers: Licensed game developers and content providers whose games are available on the 365jili platform, to the extent necessary to deliver game functionality.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and fraud detection service providers who assist in operating and securing the platform.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulatory mandate.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by 365jili in connection with legal proceedings or compliance reviews.

365jili uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The types of cookies we use are as follows:

You can manage your cookie preferences at any time through your browser settings or our on-platform cookie preference center. Please note that disabling essential cookies may affect the functionality of the 365jili platform.

365jili retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our standard retention periods are as follows:

• Account Data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act.
• KYC & Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for ongoing legal proceedings.
• Marketing Consent Records: Retained for the duration of your consent, plus three (3) years following withdrawal of consent, to demonstrate compliance.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures. Anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.

365jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 365jili platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal and financial data stored on our servers is encrypted at rest using AES-256 encryption.
• Access Controls: Strict role-based access controls ensure that only authorized 365jili personnel can access personal data, and only to the extent required for their specific job function.
• Two-Factor Authentication (2FA): Available for all player accounts to add an additional layer of login security.
• Regular Security Audits: Our platform undergoes regular penetration testing and security audits conducted by independent cybersecurity specialists.
• Fraud Detection Systems: Automated systems monitor account activity in real time to detect and flag suspicious behavior, unauthorized access attempts, and potential fraud.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 365jili. You may exercise any of these rights by contacting our Data Protection Officer (DPO) as described in Section 14:

We will respond to all verified data subject requests within fifteen (15) business days of receipt. In complex cases, we may extend this period by a further fifteen (15) business days, in which case we will notify you of the extension and the reason for it.

The 365jili platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with PAGCOR regulations governing online gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.

Parents and guardians are encouraged to use parental control software and to monitor their children's online activity to prevent underage access to gaming platforms. 365jili supports the responsible gaming initiatives of PAGCOR and is committed to preventing underage gambling in the Philippines.

365jili primarily stores and processes personal data within secure data centers. In certain circumstances, your personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software developers operating internationally.

Where such transfers occur, 365jili ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers. These safeguards may include:

• Standard contractual clauses approved by the National Privacy Commission.
• Binding corporate rules where the recipient is part of a corporate group with approved data protection standards.
• Transfers to countries recognized by the NPC as providing an adequate level of data protection.

By using the 365jili platform, you acknowledge and consent to the transfer of your personal data to service providers outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

The 365jili platform may contain links to third-party services, including payment gateways and game providers. This Privacy Policy applies only to data collected directly by 365jili through the platform. We are not responsible for the privacy practices of third-party services, and we encourage you to review the privacy policies of any third-party service you interact with.

When you use a third-party payment method such as GCash or Maya to fund your 365jili wallet, your transaction data is also subject to the privacy policy of that payment provider. 365jili only receives confirmation of successful payment and the reference details necessary to credit your account — we do not receive or store your full payment credentials.

365jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players by posting a prominent notice on the platform and, where practicable, by sending a notification to the email address associated with your account.

The effective date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed of how 365jili is protecting your personal data. Your continued use of the platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms.

If you have any concerns about changes to this Privacy Policy, please contact our Data Protection Officer as described in Section 14 before continuing to use the platform.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 365jili, please contact our designated Data Protection Officer (DPO). Our DPO is responsible for overseeing 365jili's compliance with the Data Privacy Act of 2012 and for handling all data subject requests.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available on the NPC's official website.

When submitting a data subject request, please include your full name, registered email address, and a clear description of your request to help us process it as efficiently as possible. We may need to verify your identity before fulfilling certain requests to protect the security of your account.